|To Whom It May Concern:|
It is difficult to know where to begin when writing a letter for Heritage Signature Homes. Surprisingly, the process went smoothly and we had little difficulty, this is not something we anticipated.
One of the first things we noticed about Heritage was how easy it was to contact them before and during the construction of our home. When we first set out looking for builders, many were difficult to reach. We usually ended up speaking with a secretary. Not in the case of Heritage, the first time we called and spoke with Paul, an owner, and from the point on we hardly ever spoke with somebody other then Kurt or Paul.
In addition to being able to contact Heritage with ease, they were always helpful. Whether it was a major situation or just help picking out paint colors. Kurt and Paul were personally involved from helping complete blueprints, to custom carpentry and stonework. Our house was personalized and built just as we wanted it.
There were very few problems. When speaking with friends and family who had built in the past, we were told of horror stories about what could and would go wrong. None of those stories turned out true when working with Heritage. If there was a problem it was resolved quickly and never delayed or drove up the cost. Their subcontractors were all professional and polite. They did an amazing job coordinating the whole project and completed our house on time and in budget.
Finally, the most important aspect of using Heritage as a builder was the pride and quality they, as a team, including their subcontractors, put into our house. It felt as though they were building the house for their own family. This gives me the confidence to say that I know Heritage built a beautiful house that will last for many years.
We look forward to raising our family in the home Heritage Built for us!!
Kelsey and Laura Lueshen
Keith and I would like to take a minute to thank you for the beautiful addition to our home in Woodstock. The fact that we had to live in our house at the time meant that Carol had a watchful eye most of the time. We appreciated the prompt arrival of the crew each morning so that we knew what to expect. They always cleaned up each night so as to prevent more dust and debris than necessary to spread throughout the existing house. The crew, Dave, Randy, and others where all so understanding and easy to work with, if adjustments were needed along the way they gave important advice and did the work. We are thankful that you, Kurt, made it a point to be at the site often and any time that we asked to ?check in? and to allow us to go over changes.
The fact that Carol and the family were comfortable with your team and the contractors in our home while they were living here shows great character in the teams. The comfort that we now share as a family in our home now shows great work by your team to provide us with a beautiful home.
Thank you Heritage for your honest and trustworthy work.
Keith and Carol Iden
|Testimonials coming soon!|
|?My wife and my custom home building experience with Heritage Signature Homes, was a pleasurable and satisfying experience. As with any big project there are occasional ?glitches?. Heritage Signature Homes made sure things were taken care of immediately and made sure of our satisfaction even after the warranty had expired. Heritage Signature Homes provided us with high quality at a reasonable price and we highly recommend them to anyone who is looking for custom home excellence. ? |
-- Tim and Theresa Knauf